Important Information

Check-in, check-out and property rules

To help make your stay at Hotel Anua Oaxaca in Oaxaca City as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 15:00:00

Check-out 11:30:00

Children and extra bed policy

Children of any age are allowed. Children up to and including 9 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Important Information

Please note that we offer the flexibility to change your reservation dates up to two times.
Changes must be requested at least 7 days prior to the original check-in date.
New dates are subject to availability on the calendar.
Important Conditions:
No refunds will be issued for cancelations or date changes.
If the minimum 7-day notice period is not met, the reservation cannot be modified or adjusted.
Once the two permitted changes have been made, additional rescheduling requests will not be accepted. Please inform of your expected arrival time in advance.
You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

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Hotel Anua Oaxaca, Oaxaca City